We Stand Behind Our Work!
Most parts and labor that we install on your vehicle are guaranteed locally here at J4 Automotive for 36 months/36,000 miles (36/36), whichever comes first.
Some manufacturer’s parts may not have a warranty or have one that is less than 36 months and 36,000 miles. If this is the case, we still honor our labor warranty for 36/36 but the part is warrantied as long as the manufacture states. Here is our warranty policy, found on the bottom of every invoice we issue:
All parts purchased and installed at J4 Automotive will be covered under a limited warranty from the date of original installation for the duration of the manufacturer’s or the supplier’s warranty or up to 36 months 36,000 miles, whichever comes first unless otherwise stated. This limited warranty is honored at J4 Automotive only and J4 Automotive will not reimburse funds for any warranty related repair done at other repair facilities. J4 Automotive provides all of our customers with a conditional NAPA AutoCare 24 Month/24,000 Mile Peace Of Mind® Warranty that can be accessed by calling 1-800-452-6272 BEFORE ANY REPAIR WORK IS DONE. Please call us if you have any questions. We greatly appreciate your trust in us!
J4 Automotive also provides our customers with a nationwide 24 month/24,000 mile warranty administered through the NAPA AutoCare Program, the details are found on the NAPA AutoCare website and are also found on the back of our preprinted NAPA AutoCare header invoice.
If you are broke down out of town call 1-800-LET-NAPA which will connect you to the NAPA AutoCare 24/24 Peace Of Mind® Warranty dispatch center where you can start your warranty claim and find a NAPA AutoCare Center near you. Call us for help if you have any questions and we will walk you through the process.